We are very delighted that you have shown interest in our enterprise. This privacy statement is effective as of May 25, 2018. Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.
The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the ZUMOKO. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.
As the controller, the ZUMOKO has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means.
The data protection declaration of the ZUMOKO is based on the terms of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology.
In this data protection declaration, we use, inter alia, the following terms:
a) Personal data
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
b) Data subject
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
Your rights concerning your personal data
Please contact [email protected] if you have any questions or concerns about how Zumoko processes your personal data.
Request access to the personal data Zumoko processes about you: this right entitles you to know whether Zumoko holds personal data of you and, if so, obtain information on and a copy of those personal data.
- Request rectification of your personal data: this right entitles you to have your personal data be corrected if it is inaccurate or incomplete.
- Object to the processing of your personal data: this right entitles you to request that Zumoko no longer processes your personal data.
- Request the erasure of your personal data: this right entitles you to request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes.
- Request the restriction of the processing of your personal data: this right entitles you to request that Zumoko only processes your personal data in limited circumstances, including with your consent.
To the extent that the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time by contacting [email protected].
a) Questions and Concerns
You can find additional information about how we process your personal data in relation to websites, cookies, marketing and personnel below.
If you can’t find what you’re looking for in this statement or have a concern about our use of your personal data, you may contact us via e-mail at [email protected].
Collection of general data and information
The website of the ZUMOKO collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.
When using these general data and information, the ZUMOKO does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the ZUMOKO analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
Your privacy on Zumoko website
The primary purpose of Zumoko’s website is to be a dynamic resource and business tool to help you learn more about Zumoko. We want you to feel secure when visiting our website and are committed to maintaining your privacy when doing so.
What information do we gather?
Zumoko collects information through its website (1) directly (for example, when you provide information to sign up for a newsletter or contact us through the website); and (2) indirectly (for example, through our website’s technology).
We may collect and process the following information:
- Information that you provide by filling in forms on our website. This includes registering to use the website, subscribing to a newsletter or requesting a white paper or further information. It is completely up to you whether you want to provide it.
- If you contact us, we may keep a record of that correspondence.
- We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Our website collects information to look up user domains and to report on statistics.
- Details of your visits to our website, the pages you view and resources you access or download, including but not limited to, traffic data, location data, weblogs and other communication data. When this information relates to or identifies you, we will treat it as “personal data.”
How do we use information that we collect from the site?
We use personal data to provide you with the information you request and for other purposes which we describe or make obvious to you at the point where it is collected. For example:
- To personalize your experience at our website.
- To contact you for marketing purposes where you have agreed to this.
Subscription to our newsletters
On the website of the ZUMOKO, users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.
The ZUMOKO informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise’s newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.
During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it, therefore, serves the aim of the legal protection of the controller.
The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller or to communicate this to the controller in a different way.
This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking the ZUMOKO may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.
Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The ZUMOKO automatically regards a withdrawal from the receipt of the newsletter as a revocation.
Contact possibility via the website
If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.
This section describes our use of personal data for marketing purposes, including:
- Sources of marketing data
- Customer Relationship Management (CRM) Databases
- Use of Zumoko Websites
- Combining and Analyzing Personal Data
- Your Rights Regarding Marketing Communications
Sources of marketing data
We may use your Information to send you notifications and information about the ZUMOKO Services and other ZUMOKO products and services we think may be of interest to you. If you have consented to receive marketing, you may opt out. If at any time you no longer wish to be contacted for this purpose, please let us know and we will remove you from our mailing list. Please note that You may not opt out of service-related emails as these are necessary for the security and performance of the Zumoko services. We may also obtain contact information from public sources, including content made public at social media websites, to make an initial contact with a relevant individual at a client or other company.
Customer relationship management (CRM) databases
Zumoko uses marketing automation and customer relationship management (CRM) database technology to manage and track our marketing efforts. Our customer databases include personal data belonging to individuals at our clients and other companies with whom we already have a business relationship or want to develop one. The personal data used for these purposes includes relevant business information, such as: contact data, publicly available information (e.g. job position, location), your responses to targeted e-mail (including web activity following links from our e-mails), website activity of known users of our website, and other business information included by Zumoko professionals based on their personal interactions with you. If you wish to be excluded from our CRM databases, please send us email [email protected].
Your rights regarding marketing communications
You can exercise your right to prevent marketing communications to you by utilizing opt-out mechanisms in e-mails we send to you. You can also exercise the right to discontinue marketing communications to you, or to have your personal data removed from our marketing automation and customer relationship management (CRM) databases at any time. In such cases, we will retain minimum personal data to note that you opted out in order to avoid contacting you again.
Data privacy questions, concerns, and complaints. Please contact the zumoko [email protected]
- you have a general question about how Zumoko protects your personal data privacy
- you wish to exercise your data privacy rights (e.g. to get a copy of personal data we hold about you)
- you wish to make a complaint about Zumoko’s use of your data
- Website/marketing permissions and general queries about Zumoko